Hybrid and remote tech teams: Managing distributed MSPs effectively

Key Takeaways Remote/hybrid MSPs can outperform in speed and coverage when workflows and escalation paths are explicit. Put IAM at the center: device trust, phishing-resistant MFA, geofencing, and behavior checks reduce risk across distributed teams and clients. Make...

MSP best practices for preventing session token theft with Okta

Key Takeaways Session token theft is a real threat: Attackers can bypass MFA and gain undetected access to client environments. Okta session timeouts limit risk exposure: Session lifetime and idle timeout settings help minimize the window for token misuse. Universal...

Client retention strategies for MSPs

Key Takeaways Make retention a growth priority. It’s cheaper to keep clients than win new ones—build retention into your core strategy. Communicate proactively. Regular check-ins and feedback loops build trust and reduce churn. Be a strategic partner. Go beyond IT...

How MSPs use Okta to secure HR systems

Key Takeaways HR systems are high-value targets for attackers due to their sensitive data. MSPs can reduce breach risk by securing HRIS access with Okta’s identity-first security features. Okta Device Trust ensures only compliant, trusted devices can access HR...

How to implement Okta for SMBs

Key Takeaways MSPs can confidently deploy Okta for SMBs using ZeroTek’s field-tested 8-step implementation process. ZeroTek enables rapid Okta org creation, offers MSP-friendly licensing, and simplifies user onboarding. Early configuration of network zones,...