Okta Aerial and ZeroTek: what MSPs need to know

Solving different problems

If you’re an MSP or IT service provider interested in Okta, you might have seen Okta’s post about Okta Aerial’s capabilities for “multi-org management.” Aerial is an exciting step forward for large enterprises that already run many Okta orgs across regions, subsidiaries, and environments.

But if you’re an MSP or IT services provider supporting dozens of independent SMB clients, it’s natural to wonder: Is this meant for me too? And how does it relate to ZeroTek?

Short answer on Okta Aerial vs ZeroTek: Okta Aerial is built for enterprise multi-org; ZeroTek is built for MSP multi-tenant. They solve different problems and complement each other.

What Okta Aerial does brilliantly—for a single enterprise

Okta Aerial gives large organizations a central console to see and control all the Okta orgs under a single Okta account and contract.

From the Aerial console, enterprise admins can:

• View every production and preview org provisioned under their Okta contract.
• Invite admins into Aerial and grant time-bound access down into specific orgs to support zero standing privileges.
• Identify “orphaned” or unused orgs and clean them up to reduce risk.

Today, Aerial is available to Okta customers that have enterprise SKUs such as Sandbox and Multi-Org—SKUs aimed squarely at large organizations with complex internal structures, not service providers with a multi-tenant practice.

Multi-org vs. multi-tenant: similar words, different worlds

Multi-org (Okta Aerial’s world):
Multiple Okta orgs that all belong to the same legal customer and live under the same Okta account/contract. Aerial sits above those orgs and helps that one customer manage them more safely and efficiently.

Multi-tenant (MSP world):
Multiple Okta orgs that each belong to different companies—your SMB customers—where you, as the MSP, need secure, policy-driven access across all of them, plus tooling and licensing that match how you bill and scale.

With Okta Aerial:

• Each org belongs to a single Okta customer account. Aerial operates at that account layer—so an org can only be managed by the Aerial account for the customer that owns it.
• You manage orgs that consent to be part of your Aerial account. Each org can only be associated with one Aerial account.
• Aerial doesn’t change how you buy or resell Okta: it assumes a single enterprise customer, not an MSP buying and reselling to many customers.

So while Aerial’s “multi-org” language sounds superficially MSP-friendly, its design, licensing, and SKUs are clearly optimized for central IT teams inside larger enterprises. That makes it ideal for companies with dozens of internal Okta orgs across subsidiaries, regions, and environments (think the Global 2000) — not MSPs serving multiple independent and unrelated SMBs.

Where ZeroTek fits: Okta for MSPs and their SMB clients

Looking at Okta Aerial vs ZeroTek through an MSP lens, ZeroTek exists specifically to bring Okta’s enterprise-class IAM into the MSP and SMB world.

A few key differences:

1. True multi-tenant management

2. MSP-exclusive Okta licensing that matches how you run your business

3. Shared vision, different focus

How to explain Okta Aerial vs ZeroTek to your team and customers

When Aerial comes up in conversation, you can frame it this way:

• For large clients who already own enterprise Okta SKUs, Aerial is a powerful way for their central IT team to manage multiple internal orgs more securely.
• For your MSP practice, ZeroTek is how you safely and profitably roll out Okta to many independent SMB customers with:
  • A true multi-tenant management experience.
  • MSP-friendly Okta licensing and billing.
  • Proven best practices and support tailored to MSP workflows.

Okta continues to lead in IAM innovation—Aerial is another proof point. ZeroTek’s role is to carry Okta’s innovations into the MSP channel, giving you an MSP-ready Okta experience so your SMB customers can benefit from the same technology without being enterprise themselves.

When might an MSP go direct with Okta Aerial?

Okta has no plans to build a full MSP program or small-MSP motion on top of Aerial. They rely on long-standing, close partners like ZeroTek to serve that segment. Aerial and ZeroTek are intentionally complementary: Aerial helps Okta’s largest customers manage internal multi-org environments, while ZeroTek brings an MSP-ready experience to the SMB world.

Next step: see ZeroTek | Okta in action

If you want to dig deeper into how ZeroTek extends Okta for MSPs:

• Book a short discovery call to see the multi-tenant dashboard and org-creation workflow in action.
• Bring a real customer scenario, and we can walk through how ZeroTek’s Okta bundle, licensing, and best practices would apply to your environment.

Okta is still very much the engine. ZeroTek is how MSPs and IT service providers turn that engine into a scalable, profitable IAM service for every SMB you protect.