Okta Universal Logout for MSPs: end risky app sessions on demand

Okta-powered, multi-tenant session control for MSPs

When a compromised browser or stolen token keeps a user “signed in,” you need a fast, reliable kill switch. Okta Universal Logout gives you exactly that: a manual way to terminate active app sessions across supported apps—without waiting on ticket queues or deactivating users entirely.

Manual Okta Universal Logout capabilities are now included by default with Okta licenses from ZeroTek.

What Okta Universal Logout covers for MSPs

Eligible targets include Okta-native apps (Admin Console, end-user dashboard, workflows), select apps in the Okta Integration Network (OIN) such as Microsoft 365, Slack, and Zoom, plus standards-based SAML/OIDC apps that meet requirements like global token revocation and signed JWT support.

Configure Universal Logout per app first. Session capabilities vary by integration.

How to end app sessions now (per user)

1. From the ZeroTek dashboard, securely access the customer’s Okta Admin Console.
2. Go to Directory > People.
3. Select the user.
4. Choose More actions > Clear user sessions.
5. In the dialog, select Clear “keep me signed in”, and logout enabled apps and Okta API tokens to invoke Universal Logout.
6. Select Clear and revoke.

Remember to pair this control with thoughtful Okta session lifetimes and timeouts in your global session policies. (Note that Okta sessions are not the same thing as downstream app sessions that are authenticated through Okta. Okta sessions themselves can already be ended easily in seconds from ZeroTek or Okta, preventing further access to all apps if necessary.)

How MSPs leverage Okta Universal Logout

Your team can act across Okta customers from ZeroTek’s multitenant single dashboard with full auditability—so every “clear and revoke” is captured and attributable.

And because ZeroTek’s Okta licensing is consumption-based with pay-as-you-go monthly billing, you can add session-security response as a service and offer top-tier Okta-powered IAM without carrying license inventory or managing renewals.