Stop sharing admin credentials. Start enforcing secure, role-based access.
Shared admin credentials aren’t just a hassle to manage. They’re an unacceptable risk to your business and your customers. ZeroTek’s MSP-centric role-based access control (RBAC) gives your team exactly the right level of access—nothing more, nothing less.
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MSP-Centric Access Control
Eliminate your biggest security risk: shared passwords
- Eliminate password sharing—and passwords altogether. Set up secure, passwordless authentication for every team member, and enable SSO access to designated customer environments.
- Ensure accountability, streamline troubleshooting, and meet compliance needs. Get complete visibility into every action your team takes across all customer environments.
Control Access Based on Job Responsibilities
Reduce risk and boost efficiency with granular access controls
- Follow the principle of least privilege – Make sure each team member only has access to the customers and actions relevant to their role.
- Streamline role assignments – Choose from six pre-defined system roles designed for MSP workflows—from junior technicians handling routine tasks to senior engineers overseeing critical environments.
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Customer-level access control
Keep high-value accounts secure
- Restrict access with customer-specific permissions – Limit sensitive customers (healthcare, legal, finance) to only your most trusted senior staff members.
- Prevent accidental changes – Block junior team members from modifying customers they’re not assigned to.
Streamlined team management
Scale your team without scaling your security risks
- Onboard with precision – New hires get the exact access they need from day one. No over-provisioning, no security gaps.
- Manage roles easily – When responsibilities change, updating assignments is easy—across customers or individually.
Compliance and audit readiness
Meet compliance requirements with confidence using audit-ready features
- Track every action – Maintain complete audit trails with user attribution, timestamps, and customer context to simplify audits.
- Enforce separation of duties – Demonstrate strong internal controls by requiring proper authorization for sensitive operations.
Real results, real impact.
We’re proud to partner with MSPs like you to transform how they manage their clients’ security. Here’s how ZeroTek helps MSPs succeed.
Reduced password reset tickets by 95% and eliminated Microsoft account lockouts.
Deployed Okta to 10 customers in under 5 months.
Made Okta foundational to their services. Won a new customer with a rapid Okta roll-out during a cyberattack.
Download our free guide
The MSP IAM Implementation Playbook
- Simplify IAM and better protect your clients from identity-based threats. This guide introduces you to key concepts, benefits, and how IAM is a game changer for your MSP.
- Learn how to grow your MSP with scalable IAM services, boost operational efficiency, overcome customer resistance, and provide unmatched value to your customers.
It’s time to make security easier, smarter, and more scalable with IAM.
Ready to start?
Scale your MSP revenue with flexible Okta licensing
Enterprise licensing works for enterprise companies. It’s time to offer Okta’s industry-leading IAM with licensing that works for MSPs—and their customers. Contact us today to see how ZeroTek can help you turn Okta IAM into a monthly service that drives growth.
