Key Takeaways
- Fast onboarding: go from kickoff to first wins in as little as one week.
- Clear 30-day path: plan, implement, ramp pp, then scale your delivery.
- Enablement and go-to-market support included at no extra cost.
- Deploy ZeroTek internally first to standardize onboarding and operations.
- Deliver with expert support from first customer through expansion.
Key Takeaways
- Fast onboarding: go from kickoff to first wins in as little as one week.
- Clear 30-day path: plan, implement, ramp pp, then scale your delivery.
- Enablement and go-to-market support included at no extra cost.
- Deploy ZeroTek internally first to standardize onboarding and operations.
- Deliver with expert support from first customer through expansion.
What can I expect from the ZeroTek Partner experience?
When we talk about partnering with MSPs, it’s not lip service. All onboarding, enablement, and go-to-market support is included at no extra cost. Our commitment to your success with Okta shows up in the fast, structured process that gets your team up to speed, your first deployments live, and your services ready to sell. This article gives you a quick look at what the ZeroTek partner experience looks like and exactly how we support you at every step.
Our “Mission Control” diagram gives you a snapshot of how it all works; read on for details.
1. PLAN – Build your Okta services strategy
Once you’ve signed on as Partner, we start with a focused kickoff, followed by a 30-minute technical scoping session with our Professional Services team. Together we map your environment, prioritize goals, define your Okta services strategy, and then prepare a tailored Statement of Work (SOW). When you’ve reviewed and signed it, we lock in the sessions to implement ZeroTek | Okta.
You’ll achieve:
- Clear, customized success plan and timelines aligned to your top priorities.
2. IMPLEMENT – Get your team on the tools
Most MSPs we work with want to get their own company protected with Okta first. This raises the bar for identity security internally, gives you direct experience with an Okta deployment, and ensures familiarity with the solution.
(Another commonly reported side-effect is company-wide enthusiasm for Okta.)
We set up your ZeroTek instance, configure your Okta org and integrate your first identity directory with Okta as the identity provider. This phase is quick, measured in hours, not weeks.
Next, we complete deployment: integrate remaining directories, secure email with Okta, and connect key cloud apps. We’ll also help you notify and activate users in Okta, configure appropriate ZeroTek RBAC for every team member—and go live on the scheduled date. These working sessions are short, practical, and designed for busy MSP teams. We align with your timing; you can have ZeroTek | Okta up and running within a week of signing on.
You’ll achieve:
- Hands-on end-to-end experience deploying Okta.
- Full production readiness with secure consolidated digital identities.
- Okta-secured email and core app SSO.
“ZeroTek’s technical support consistently provides the best professional services and support I’ve experienced in my 30 years in IT. The team really took the time to understand my goals and then accelerated the process of reaching them. They’re like no other vendor I’ve worked with.”
– Ben Katz, CTO, Boston Tech Advisors
(Read the case study.)
3. RAMP UP – Deliver your first client projects
Depending on your timeline, the ramp-up can be completed in as little as two weeks with the first customer instance deployed as soon as possible.
Enable sales and define packaging
We switch gears to the business side—identifying target opportunities, shaping your pricing strategy, and preparing you to communicate about the value of Okta—so your services offering lands with confidence in the market.
You’ll achieve:
- A market-ready Okta service package and pricing model.
“Okta is an easy sell. Customers might not have industry terms on the tip of their tongue or know specifically what IAM is, but they know what they want. You just have to describe what Okta will do for them, and the response is usually ‘yes, that’s it, give us that.’”
– Nicholas Thomas, Founder and Principal Consultant, Ethikos
(Read the case study.)
Plan and deploy to your first customer
With ZeroTek Pro Services by your side, we co-plan the first rollout, then together create the customer’s Okta org, integrate directories, secure email, and connect SaaS apps. This is where your team builds repeatable muscle memory. We also show you ways to automate manual processes that reduce hours of labor to minutes.
You’ll achieve:
- First customer live on Okta, with a repeatable playbook for the next one (or 100).
Scale second customer
After we map out your second customer rollout together, your team leads the execution; we’re standing by to assist as needed while you dial in best practices and multi-tenant ops.
At any time during onboarding, your staff can complete our self-directed training courses and work toward earning their Okta Certified Professional (OCP) credentials.
You’ll achieve:
- Confident, role-ready technicians and a validated delivery pattern across customers.
- Profitability – typically in the first 14–30 days, often after first customer deployment (but the timing is up to you)
4. SCALE – Expand across your client base
By the end of your ZeroTek onboarding experience, you have:
- A production-ready internal Okta deployment with connected apps.
- A trained team operating with secure, least-privilege access in ZeroTek.
- Two clients deployed, and a repeatable rollout model for the rest of your client base.
What you get when you deploy Okta across clients
- Stronger security baseline: MFA, SSO, and policy-driven access applied consistently across tenants reduces credential risk and lateral movement.
- Faster onboarding/offboarding: Automated lifecycle management (LCM) cuts manual steps and closes access gaps.
- App access your clients recognize: Thousands of pre-built integrations from Okta speed rollout and shrink “can’t log in” tickets.
- Compliance made simpler: Centralized auth, audit trails, and step-up policies support compliance for clients regulated by HIPAA, FTC Safeguards, GLBA, PCI DSS, FERPA, and more.
- Zero Trust alignment: Enforce device, network, and risk-aware conditions without bolting on point tools.
- Profitable, comprehensive, enterprise-grade IAM: Delight and protect your customers with industry-leading technology.
- Control over your stack and services: Okta is vendor-agnostic and cloud-first, so you can switch app and platform integrations in and out—for both your own stack and your clients—giving you unparalleled flexibility and control.
Why manage it with ZeroTek
- Built for MSPs to scale: A true multi-tenant console to apply guardrails, baselines, and templates across all clients in minutes.
- Operational efficiency: Standard playbooks and automation reduce repetitive admin work and MTTR for identity incidents.
- Right-sized economics: Flexible, usage-based billing matches SMB realities and works for your business model, too.
- Role-safe access: Delegated admin and least-privilege patterns keep your technicians productive and compliant.
- Service growth engine: Sales enablement, packaging guidance, and repeatable delivery help you win and expand identity services.
- MSP retains the client relationship: Your clients are yours.
Recap: How MSPs ramp multitenant IAM quickly with ZeroTek
Okta standardizes secure access for every client; ZeroTek makes it scalable, profitable, and easy for your team to run.
- Built-for-MSP guidance: Our field-tested best practices accelerate setup and standardize delivery across tenants.
- Operational guardrails: We help you implement secure org baselines—zones, authenticators, policies—so everyone works safely from day one.
- Automation for accuracy, efficiency, and compliance: Configure and automate standard Okta org configurations and reduce hours of work to minutes. Integrate ZeroTek and ConnectWise or push license and billing data to your PSA.
- Sales enablement baked in: You’ll get targeted support to position, price, and sell Okta-powered identity services to SMBs.
“The console really feels purpose-built to set project and engineering teams up for success, from kick-off to deployment to day-to-day management.”
– Kristian Sanchez, Senior Security Consultant, NENS
(Read the case study.)
Have questions?
Talk to an Okta-certified expert (who isn’t in sales).
