As an MSP seeking to protect your customers’ digital identities and resources, selecting the right solution is crucial. You need an identity and access management (IAM) platform that is secure, reliable, and easy to integrate into your existing workflows—without causing additional problems or significant costs.
Okta is the leading IAM security solution for enterprise businesses, offering a range of features MSPs want and need to deliver to their SMB customers. So, can Okta be the right fit for your MSP—and the smaller, non-enterprise customers you serve? Yes.
Let’s explore the most common challenges MSPs face and how Okta, delivered through ZeroTek, addresses them.
Replace error-prone manual tasks with automation– Okta Lifecycle Management (LCM) automates user provisioning and deprovisioning for over 800 of the highest-demand apps your customers use.
Maximize productivity, close security gaps – Grant access to everything a new user needs in seconds; revoke all access just as quickly when they leave.
Streamline access control with group-based licensing –automatically assign and revoke available licenses based on group membership.
See and manage everything from a single pane of glass– ZeroTek provides MSPs with complete oversight of customer security, featuring: Role-Based Access Control (RBAC) tailored for MSPs; auditing of all technician support actions taken across all customers; and near-instant removal of privileged access upon employee or staff departure.
And remember—all those time-consuming, manual tasks are opportunities for human error that weaken your security posture.
Synchronize and simplify identity management – With Okta, MSPs can easily consolidate existing SaaS and on-premises identity directories in one “single source of truth”.
Modernize and migrate to the cloud– Integrating legacy directories with Okta facilitates the transition to cloud-based systems, simplifying burdensome migration projects and mergers and acquisitions.
Integrate almost anything – MSPs can leverage any of Okta’s 8000+ pre-built SSO integrations and complete setup in less than an hour.
Standardize for simplicity, then customize to compete – ZeroTek shows MSPs how to leverage Okta’s vendor-neutral, cloud-first platform to standardize their tech stack, then mix and match strategic integrations for the competitive edge your market demands.
Secure identities and access with Multifactor Authentication (MFA) and Single Sign-On (SSO) – Okta enforces strong IAM controls through SSO and advanced MFA to prevent unauthorized access to sensitive data.
Gain deep insights with comprehensive auditing – ZeroTek augments Okta’s system logs with real-time logging for support activities, making it easy to demonstrate compliance during audits. Optionally, link actions to PSA ticket IDs for even deeper transparency.
Lock down security with Device Trust– Through Okta policies and endpoint management, MSPs can restrict access to trusted, managed devices that have been configured for regulatory compliance and heightened security.
Configure adaptive security with geofencing – Geofencing enforces location-based access control for compliance with regional data regulations.
Pay only for the licenses you need – ZeroTek’s monthly, consumption-based billing for Okta licenses makes it easy for MSPs to do the same for their customers.
Automate billing – Use ZeroTek’s ConnectWise PSA integration to automate Okta invoicing for all your customers.
Run your business your way – ZeroTek’s licensing model means Okta is a known variable expense based on license usage. MSPs have total freedom to bundle Okta with other services or charge as a separate premium service and to set pricing that makes sense for them and their customers.
Manage from a single dashboard – Manage multiple Okta organizations from ZeroTek’s single dashboard. Switch from one customer to another in a single click, then drill down to get things done.
Scale effortlessly – Create a new Okta org for a customer in seconds from ZeroTek without contacting sales, getting quotes or approvals, or paying large up-front sums.
Simplify management – Create users, assign apps, unlock accounts, and manage group membership from one location. All actions are fully auditable so you know exactly what was done, by whom, and when.
Consolidate identity directories and close security gaps – Consolidate each customer’s identity directories (Okta, Entra ID) in one place. Eliminate password managers and the vulnerability of shared admin accounts.
Stop compromising and sell the best – Many surveys cite security as one of the top reasons SMBs turn to MSPs. There is no better IAM for SMBs than Okta delivered through ZeroTek.
Win with Okta’s enterprise-level protection and ZeroTek’s MSP-centric expertise – MSPs can’t do better than Okta’s industry-leading security research and robust, enterprise-class innovations, combined with ZeroTek’s MSP-centric expertise, guidance, and delivery model.
Rapid deployment and profitability—Through our comprehensive onboarding program, MSPs can have their first Okta deployment fully operational within a week, and leverage ZeroTek’s methodology to add subsequent customers easily.
Comprehensive field-tested MSP best practices – ZeroTek Partners have full access to our field-tested MSP best practices for deploying and managing Okta, developed over years of working directly with MSPs and Okta.
MSP-centric, highly responsive technical support – ZeroTek Partners benefit from the in-house expertise of our Okta Certified Consultants to resolve issues rapidly, deepen their technical knowledge, and collaborate on more complex deployments.
Sales support – We’re here to help you grow your MSP business by sharing proven methods for selling Okta to SMBs.
Free sales and marketing assets – ZeroTek provides a range of brandable multimedia materials to help you explain to your customers why IAM is essential; up-to-date statistics and information about trends in IT security; and guidance about compliance standards.
While Okta is an industry-acknowledged leading IAM solution, Okta’s platform, licensing model, and technical support are designed for enterprise and unsuitable for most MSPs. ZeroTek eliminates the reasons MSPs find Okta challenging to adopt and equips them with additional features and resources built for MSP success with Okta. Together, there is no better IAM solution for MSPs than ZeroTek | Okta.
A 30-minute demo will show you exactly how ZeroTek fits your stack, your team, and your client base. No pressure. No prep required.