Cross-Tenant Audit Logs

One log. Every client. Every tech. Every action.

Okta logs what happens inside each tenant. But if you're managing 30 or 50 client orgs, there's no native way to see what your team did across all of them. ZeroTek's cross-tenant audit log gives you a single, searchable record of every technician action across your entire client base, with individual attribution, timestamps, and customer context.

The Visibility Gap

Okta's logs are per-tenant. Your accountability needs aren't.

Okta keeps detailed system logs inside each tenant: authentication events, policy evaluations, admin actions. But they live inside the individual client org. To see what one technician did across all your clients last week, you'd log into each tenant and search each log separately.

For most MSPs, that means cross-tenant visibility doesn't exist. You can't answer "what did our team do across every client on Tuesday?" without a manual, tenant-by-tenant review. And if someone asks you to show how you govern your own team's access to client systems, you don't have a clean answer.

ZeroTek Audit sits above the individual tenant logs and captures technician activity at the platform level. You have your answer in seconds.

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What's in the Log

Everything your team does, attributed and searchable

Data on every log entry: who, what, which client, and when.

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Individual technician attribution

Every action is logged against the specific tech who performed it. No shared credentials, no anonymous admin actions. You know exactly who did what.

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Timestamps and event detail

What was done, when, by whom, to which client. Searchable, filterable, and exportable.

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Customer context on every entry

Every log entry includes the target client org. Filter by a single client to see all technician activity in their environment, or view across clients to see what a specific tech did everywhere.

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Separation from Okta's native logs

In the Log Viewer, Okta logs capture what happened in the org — sign-ins, policy evaluations. ZeroTek Audit captures what your team did to it — policy changes, user assignments, security settings. Both matter; together, the full picture.

Three Audiences for the Same Log

Compliance, security, and operations all need this data

01

Auditors and insurers

When a SOC 2 auditor or cyber insurer asks how you govern staff access to client environments, pull the ZeroTek Audit log: which techs can reach which clients, what they did, and when. It's the MSP-level least-privilege proof most multi-tenant tools can't produce.

02

Your security team

Investigating an internal issue or verifying that a config change was authorized? The cross-tenant log gives you the full timeline without digging through individual Okta orgs. If a tech leaves and you need to review their activity, it's one search.

03

Your operations team

See how your team spends time across clients: which clients generate the most technician activity, and where patterns point to training gaps or process inefficiencies. ZeroTek Audit is an operational tool, not just a compliance artifact.

RBAC + AUDIT LOGS

Attribution only works when access is governed

Cross-tenant audit logs are most valuable when paired with ZeroTek's Role-Based Access Control. RBAC defines what each tech can see and do. ZeroTek Audit records what they actually did. Together, they create a complete accountability layer: defined permissions, enforced boundaries, and a documented record of every action within those boundaries.

Without RBAC, your audit log shows activity from techs who all have the same broad access. With RBAC, it shows activity from techs who each had scoped, intentional access to specific clients and capabilities. That's a fundamentally different compliance story.

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See It Live

See the audit log with real technician activity.

Book a demo and we'll walk through cross-tenant log search, filtering, and export using real Okta environments.