Support

Okta-certified support from people who understand MSP operations

When you contact ZeroTek Support, you're talking to an engineer who knows what multi-tenant management looks like at scale, not a generalist reading from a script.

How to Get Help

Instant answers. Experts who know MSPs.

Get instant answers from the ZeroTek Assistant 24/7, and reach ZeroTek Support at any point in the conversation. Partners hear back in hours, not days, Monday to Friday, 8 AM to 8 PM ET.

Our team is based in North America and works exclusively with MSPs. They've seen your deployment scenario before, they know what ConnectWise is, and they understand why you need an answer before your client calls back.

Partners: sign in to ZeroTek before you start, and the Assistant can draw on everything we've published, including partner-only guides and sales enablement materials.

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How it works

Three ways to reach us — pick what fits.

Fast answers around-the-clock. Okta-certified support engineers when you need them.

Certified Expertise

Okta-certified. In your corner.

Our team holds the full stack of Okta certifications. That's real expertise you can lean on, whether you're standing up a new client or working through a new challenge. The result? You deliver Okta with confidence, and your clients get a polished Okta experience from the start.

Certified Professional
Certified Professional
Okta
Certified Administrator
Certified Administrator
Okta
Certified Consultant
Certified Consultant
Okta
Workflows Specialty
Workflows Specialty
Okta
Certified Developer
Certified Developer
Okta
See It Live

See how 100+ MSPs are building
high-margin identity practices

A 30-minute demo will show you exactly how ZeroTek fits your stack, your team, and your client base. No pressure. No prep required.