Multi-Tenant Management

Every client. One console. No shared credentials.

Managing identity across dozens of clients shouldn't mean separate logins, inconsistent configurations, and little visibility into what your team is doing. ZeroTek's multi-tenant dashboard gives you one place to manage every client, with the cross-tenant security controls and operational visibility MSPs need.

The Challenge

Why multi-tenant identity management is broken for most MSPs

If you're managing client identities through Entra ID and Conditional Access, you already know the friction. Endless policy wrangling. Few things working as you'd expect. Edge cases you struggle to address. Entra ID wasn't purpose-built for IAM — let alone MSPs.

You end up with shared admin credentials because per-tech logins across dozens of tenants are impractical. No way to know what a single tech did across your client base last Tuesday. And a hard ceiling on how many clients you can manage before the overhead becomes unsustainable.

If you've looked at multi-tenant MFA platforms to solve this, you've addressed part of the problem. But configuration and policy changes still have to be made tenant by tenant. There's no way to define a standard and push it everywhere at once.

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The ZeroTek Platform

What changes when everything is in one console

Capabilities that replace the credential juggling, console hopping, and blind spots, and enhance your workflows.

👁️

See every client org at a glance

The multi-tenant dashboard shows all your client Okta orgs in one view. Your team moves between them inside ZeroTek and manages the health of your entire identity from one place.

🔐

SSO access to every client's Okta Admin Console

One click takes your techs into any client's Okta Admin Console. No separate credentials to store, share, or rotate. Role-based controls and per-client assignments mean everyone on your team reaches only the clients they're responsible for.

🎛️

Manage users, groups, and policies across tenants

From the ZeroTek dashboard, your team handles the day-to-day across every client: users, groups, policies, authenticators, app assignments, and troubleshooting. Switching from one client to another is a click on a drop-down.

🔎

Track everything every technician does, across every client

Every action, every tech, every client—in one searchable log. Who did what, in which client org, and when. Native Okta logs each tenant separately, so no single view shows you one tech's activity across your whole client base. ZeroTek does. It's the log you pull when an auditor asks how you govern access, or when you need to run down an internal issue.

Use Cases

How different roles use the ZeroTek dashboard

01

Help desk technicians open ZeroTek when a ticket comes in

They go straight to the client org, check the log to see what's happened, and take action: reset authenticators, troubleshoot MFA and access. No hunting for credentials or switching consoles. They only ever see the clients assigned to them.

02

Senior engineers use ZeroTek to deploy client environments

New Okta org creation, standard config rollout with ZeroConfig, policy setup. If a task needs the Okta console, like directory or app integrations, they access the client org in a single click.

03

MSP owners and ops leads turn to ZeroTek for the full picture

Every tech's activity, billing and ConnectWise PSA data, client health: the whole practice in one view. Are all our clients configured to our standard? What did our team do across every client last week? ZeroTek gives you the answers.

Self-Service Okta Org Creation

New client? Create a new Okta org in seconds.

When you sign a new client, you don't call Okta and start a months-long sales cycle to get their new org up and running; you create a new Okta tenant in seconds, directly from the ZeroTek dashboard. Self-serve provisioning involves completing six fields and clicking a button. The tenant appears in your dashboard immediately, ready to configure manually or in a fraction of the time with ZeroConfig.

This is how one MSP partner created an Okta org, integrated M365, provisioned users, and restored secure email for a prospect during an active cyberattack—a same-day response that won the customer. The speed of self-service provisioning isn't just convenient. In the right situation, it's a competitive advantage.

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Saving Your Time

Works with every other ZeroTek capability

The multi-tenant dashboard is the foundation. From here, your team manages every client, every configuration, and every capability ZeroTek offers.

ZeroConfig deploys security baselines across any number of client orgs in a single run. Role-based access control governs exactly what each tech can see and do across your client base. Per-client billing data pushes directly to ConnectWise PSA.

Cross-tenant audit logs give you a complete, searchable record of every technician action across every client. Lifecycle management automates user onboarding and offboarding across every tenant you manage. Everything connects. Everything runs from one place.

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See It Live

See the dashboard with real client workflows.

Book a demo with our team. We'll walk you through the actual multi-tenant console using real Okta environments, not slides.