Are latency issues slowing your crisis response?

Entra policy changes can take hours to propagate. During an incident, that's not a delay. It's a gap.

Bottom Line Up Front

Microsoft Conditional Access policy changes and log updates can take up to 24 hours to take effect, creating dangerous enforcement gaps during security incidents—ZeroTek | Okta enacts policy changes instantly, enabling MSPs to grant or revoke access in a flash when every second counts.

There isn’t a second to lose when there’s a security event

There isn’t a second to lose when there’s a security event—especially for MSPs who need to respond across multiple customer environments. When you execute a critical change, why should you have to wait for those changes to take effect?

ZeroTek’s deep integration with Okta means that when you make a policy change in ZeroTek, Okta enacts it instantly. MSPs can grant or revoke access in a flash.

Microsoft’s latency issues, on the other hand, are well known and can create unacceptable security gaps—especially when you’re relying on logs and reporting data to confirm what’s happening during an incident. Microsoft documents scenarios where some log data and policy updates can take up to 24 hours to appear or take effect. This policy change latency can leave a real enforcement gap during incident response.

To reduce crisis-response risk, MSPs should prioritize:

  • Identity controls that enforce policy changes immediately

  • Fast, reliable log visibility for investigations and troubleshooting

  • A repeatable process for rapid access revocation during incidents

Learn more about why Microsoft MSPs are switching Okta delivered through ZeroTek for IAM, or check out this article co-authored by MSP veterans from New England Network Solutions (NENS) about why they made the switch.

Last updated: January 27, 2026


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